Use your address book to add details of employees, contacts, customers and departments, but that is not all. With SingCRM's Customer Relationship Management solution you will be able to add information to each person's contact details such as -
- Quote and invoice details - never miss an unpaid invoice again or forget to send a quote when you can view your address book and see what is outstanding.
- Add documents and notes to the contacts in your address book so you can access information at the touch of a button.
- Note any contact between your business and your customers - you have the capability to log all emails and letters you have sent - and log the response. This will enable you to fully understand the needs of your customers and provide a service that will meet and exceed their expectations.
- Use the department section to create detailed lists of all departments in your business and see which employees work there. This can be invaluable if you need to shift resources from one project to another if there is a deadline looming - simply log on and see which employees in the same department can be utilised.
- Add photographs of contacts, customers and employees so that you never forget a face again.